Question 1

Is CubbyBook really free?

Accepted Answer

Yes — the free plan includes unlimited children, attendance tracking, daily logs, messaging, and a parent portal. No credit card, no expiry. Pro adds photos, incident reports, custom branding, and more for $19/month.

Question 2

Do I need to be tech-savvy to use this?

Accepted Answer

Not at all. If you can use Facebook or Instagram, you can use CubbyBook. Setup takes 2 minutes. Most providers are up and running on their first day.

Question 3

Does CubbyBook help with licensing compliance?

Accepted Answer

CubbyBook gives you digital attendance records, structured incident reports with e-signatures, and audit-ready logs — the documentation that licensing bodies typically require. If your region has specific requirements, reach out and we'll let you know how CubbyBook fits.

Question 4

What if I already have children enrolled?

Accepted Answer

Perfect — our Quick Enroll feature lets you add your existing kids in minutes. No need to send enrollment forms to parents you've had for years.

Question 5

Can parents see everything?

Accepted Answer

Parents see their own child's daily reports, sign incident reports, and message you. They can update their contact info and allergies. They can't see other families, your notes, or billing details.

Question 6

What happens to my data if I cancel Pro?

Accepted Answer

Nothing disappears. Photos you've uploaded stay visible, incident reports keep their PDFs, and all your records remain. You just can't create new Pro content until you re-subscribe.

Question 7

I manage multiple providers — do you have an agency plan?

Accepted Answer

Yes! Our Agency plan includes an aggregate dashboard, shared templates, compliance monitoring, and centralized management. Contact us for custom pricing.

Resources for Home Daycare Providers

How to Handle Vacation Time in Your Home Daycare